My home phone doesn't ring that much. It's usually either Mr W's dad, or a solicitor, so I often will let the machine pick it up and screen calls that way. Yes, I've heard of that thing called caller ID, but I don't have it on this phone.
The phone rang yesterday morning as I was on my way out, and I debated about answering it. I thought it might be something about the kid, so I picked it up. To my amazement, it was a real live person from the Bemidji Woolen Mills company calling about the jacket I had ordered. She said they didn't have the red in my size, would I like a bigger or longer one of in red, or my size in gray?
Wow. I chose my size in gray because I thought it's going to be plenty big as it is. So now a gray one is being "sent right out to ya". I thanked her profusely for calling (they could have done this easily by email) and am looking forward to receiving my new jacket. Yea customer service!